Frequently Asked Questions

Parking: Register your vehicle registration through the iPad provided in our waiting room when you arrive at the gym! If you are not a customer with is please use the QR codes found on the signs in the car park. Please email admin@penryngymnastics if you have recieved a parking ticket when you feel you shouldn't have. 

British Gymnastics (BG) Insurance is a separate payment to your annual membership fee. After 2 weeks of your child attending classes, parents will recieve an email containing a link that will take you to the BG website where you can join or renew your childs  insurance. This insurance will need to be renewed every year and will cover your  child should they have an unforseen accident within their classes. British Gymnastics is our governing body and therefore this insurance is mandatory for all members attending weekly sessions.

Our payment system operates on a monthly basis, at Penryn, we believe that every child should have the opportunity to learn gymnastics.  Our tuition costs are competitive, and we offer monthly payment plans to spread out the cost over time. 

All fees are billed monthly on the 21st of the month, these payments are then due by 26th.

All class enrollment is on a rolling basis meaning current gymnasts are guaranteed a space in the next term. If your child wishes to discontinue their gymnastics classes, kindly inform us via admin@penryngymnastics.co.uk. before the start of the new month. 

For children who are new to gymnastics, the best starting point is typically a Level 1 classes. Split into age groups we have the perfect group for eveyone. These classes are specifically designed to accommodate beginner gymnasts, providing them with the foundational skills and techniques needed to progress in the sport.

Unfortunately, we do not offer trial sessions. To enroll your child, we ask that you book for the month and pay the annual membership fee of £20. This is so that all children are on the correct registers and our coach to gymnast ratio policy is being followed. 

We understand that sometimes things may not work out, so if your child does not enjoy the classes, we will refund the cost of any remaining sessions for the month. Additionally, we will refund half of the membership fee. To qualify for this refund, please notify us within 24 hours after your child’s second class if you decide not to continue.

Please feel free to reach out if you have any questions.

The distinction between our preschool play sessions and structured preschool classes lies in their focus and format. Our preschool play sessions offer an open environment where children aged 0 to 5 can freely explore the gym, interact with the equipment, and engage in unstructured play. In contrast, structured preschool classes involve organized activities led by instructors, focusing on developing specific gymnastics skills and coordination in a guided setting.

Your child has the flexibility to transition to a General Level 2 class whenever they feel inclined to deepen their involvement in gymnastics and enhance their skill set. We encourage this progression as they become more confident and eager to develop their abilities further. Please note most of our General Level 2 classes have a waiting list.

Children attending recreational gymnastics classes are welcome to wear shorts/leggings and a t-shirt, although leotards are optional. However, competitive gymnasts are required to wear leotards during training sessions, with boys also wearing shorts over their leotards. Please also make sure that they come with a water bottle, ready for their session!

For those interested in purchasing leotards, orders can be placed through Dragonfly Leotards, and they can be picked up from Penryn Gymnastics Centre. Visit https://www.dragonflyleotards.com/ for more information. 

If you have any concerns or welfare issues, please feel free to approach any member of our staff. Vicky serves as our designated welfare officer and is readily available to assist you with any concerns or issues you may have, you can contact her on welfare@penryngymnastics.co.uk. We take pride in fostering a safe and nurturing environment for all participants. Your child's well-being is our priority.

We provide makeup sessions for all recreational classes to accommodate missed sessions due to sickness or other reasons. If your child misses a session, they can attend a makeup session in a different class in the week. Sessions can be booked via the customer portal once you have let us know of an abosence and the make up token has been generated, if you have any issues we can help you with this at reception. It's important to note that each child is entitled to only one makeup session per month, even if they've missed multiple sessions and not all classes will be available to a make up session if they are already at capacity.

Congratulations on your child passing their badge! To purchase their badge, simply visit our website or app's customer portal, navigate to the store, and search for recreational badges. Choose the level indicated on the slip of paper they received in class. If your child didn't bring home the slip, they may not have passed this time, but don't worry—they'll have another chance in the next testing session.

Head over to the customer portal. Log in and go to the "store". Here you can find all our Penryn merchandise and competition kit!